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Frequently Asked Questions

How much does delivery cost?

Standard delivery in the UK is £3.95 for orders under £50; any orders over £50 are free. Exact shipping for international locations will be calculated at checkout, based on weight and size of the order. 

How long will it take for my order to arrive?

Due to the closing down sale, we have been inundated by orders, so they are taking longer to fill. We will attempt to fill all orders within 3 working days of them being placed, so you should receive your order approximately 5 working days after you place it.

Can I return an item?

No. This is a closing down sale, so all sales are final. Exchanges are allowed if the item is unsuitable -  please see the Terms & Conditions section for all the specifics of how to exchange an item. You can even use the same bag it comes in, which has a second adhesive strip so that it's resealable.

How can I contact you?

We love to hear from our customers. So please get in touch by e-mail at mj@marjoriejane.com.

Will I get a receipt?

Yes, when you place your order you will automatically get a confirmation receipt via e-mail. There will be a dispatch receipt included with your order. All receipts will have applicable VAT details.

Customer Complaints

If for any reason you have a complaint, please contact me at marjorie@marjoriejane.com typing “Complaint” in the header of your e-mail to ensure it receives prompt attention. Alternatively, please call 07789 772 591.



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